Building High-Value Relationships with Co-Authored Content & Real Community featuring Steve Tso
He built a community with crazy-high levels of engagement amongst his most important customers and prospects. He led with value, real value, and fought back internal departments and partners who wanted to jump in and extract value at the expense of the bigger prize. He built relationships, pipeline, and revenue, and he’s got the numbers to prove it. This is an inspiring story of challenging conventional B2B norms and staying laser-focused on customer experience and big long-term wins. Say hello to Symantec’s Steve Tso.